Returns & Exchanges
At SPCA, we want you to be completely satisfied with your fashion choices, which is why we offer a hassle-free 30-day return policy for all unworn items in their original packaging. Whether you need a different size or a full refund, our team is dedicated to making your exchange process as seamless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Place the items in their original condition with all tags attached into the shipping box and include the printed return slip inside.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange item within 5-7 business days.